Tracking number

Follow the progress of your order here using the details provided in your shipping notice.

At Animalissime, we are committed to offering you a simple, fast and reliable delivery experience so that you can enjoy your personalized products with love for your companions as quickly as possible.

Delivery delay

Our delivery times vary depending on your geographic area and the shipping method chosen. Here is a general estimate:

• Metropolitan France: 3 to 5 working days
• Europe: 5 to 10 business days
• Rest of the world: 7 to 14 business days

Please note that these lead times are estimates and may vary depending on exceptional circumstances or logistical issues beyond our control. For more details, please refer to our shipping policy.

Shipping cost

Delivery costs are calculated based on the weight of your order, your delivery address and the shipping method selected. You can consult the amount of delivery costs during the ordering process before finalizing your purchase.

Tracking control

Once your order has been shipped, you will receive a confirmation email containing a tracking link allowing you to follow the delivery of your package in real time. You will be able to know where your order is at any time and estimate its delivery date.

Customer service

Our customer service team is available to answer any questions you may have regarding the delivery of your order. Please do not hesitate to contact us if you require assistance or have any problems with your delivery.

Contact us

For any questions regarding your order, our collection, or other topics, please click here .

At Animalissime, we do everything we can to make your purchasing experience as pleasant as possible, from ordering to receiving your products. Thank you for trusting us to dress your precious companions with love!