Privacy Policy

Privacy Policy

 

Effective as of 02/12/2024

 

ARTICLE 1: PREAMBLE

This privacy policy applies to the site https://animalissime.com.

The purpose of this confidentiality policy is to expose users of the site to:

• The way in which their personal data is collected and processed. All data capable of identifying a user must be considered personal data. This includes the first and last name, age, postal address, email address, location of the user or even their IP address;
• What are the rights of users regarding this data;
• Who is responsible for the processing of personal data collected and processed;
• To whom this data is transmitted;
• The site’s policy regarding “cookie” files.

 

ARTICLE 2: GENERAL PRINCIPLES REGARDING DATA COLLECTION AND PROCESSING

In accordance with the provisions of Article 5 of European Regulation 2016/679, the collection and processing of data from users of the site respects the following principles:

• Lawfulness, loyalty and transparency: data can only be collected and processed with the consent of the user who owns the data. Each time personal data is collected, the user will be informed that their data is being collected, and for what reasons their data is being collected;
• Limited purposes: the collection and processing of data is carried out to meet one or more objectives determined in these general conditions of use;
• Minimization of data collection and processing: only the data necessary for the proper execution of the objectives pursued by the site are collected;
• Retention of data reduced over time: data is retained for a limited period, of which the user is informed. When this information cannot be communicated, the user is informed of the criteria used to determine the retention period;
• Integrity and confidentiality of data collected and processed: the data controller undertakes to guarantee the integrity and confidentiality of the data collected.

 
In order to be lawful, and in accordance with the requirements of Article 6 of European Regulation 2016/679, the collection and processing of personal data can only take place if they comply with at least one of the conditions below. after listed:

• The user has expressly consented to the processing;
• The processing is necessary for the proper performance of a contract;
• The processing meets a legal obligation;
• The processing is explained by a necessity linked to the protection of the vital interests of the data subject or of another natural person;
• The processing may be explained by a necessity linked to the execution of a mission of public interest or which relates to the exercise of public authority;
• The processing and collection of personal data is necessary for the purposes of the legitimate and private interests pursued by the controller or by a third party.

 

 

ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED IN THE CONTEXT OF BROWSING THE SITE

1. DATA COLLECTED AND PROCESSED AND METHOD OF COLLECTION

Personal data collected on the site https://animalissime.com  are the following :

Names, first names, postal address, telephone number and e-mail address, information relating to the means of payment (if applicable).

This data is collected when the user performs one of the following operations on the site:

• When the User purchases a product on the site;
• When the User uses the contact form to send a request;
• When the User publishes a review on a product;
• When the User registers to obtain a customer account;
• When the User registers for the Ambassadors program.

 

Furthermore, when paying on the site, proof of the transaction including the order form and invoice will be kept in the site publisher's computer systems.

The data controller will keep all the data collected in its site computer systems and under reasonable security conditions for a period of:

• Accounting data: 10 years
• Contractual and commercial documents: 3 years
• Visit analysis cookies: 13 months.

 

The collection and processing of data serves the following purposes:

• Processing orders, shipping packages;
• Response to requests sent via the contact form;
• Publication of reviews from customers who wish to do so;
• Setting up an Ambassador contract;
• Personalization of the customer experience.

 

The data processing carried out is based on the following legal bases:

• Execution of the contract;
• User consent;
• Legal obligations.

 

1. TRANSMISSION OF DATA TO THIRD PARTIES

The data may be transmitted to the third party(ies) listed below:

• Transport providers;
• Payment institution providers;
• The accounting service provider;
• The logistics order preparation service provider;
• IT service providers for automated data processing.

1. 
   
   DATA HOSTING

The site https://animalissime.com  is hosted by: Google LLC (on behalf of the e-commerce platform provider Shopify Inc.), whose headquarters are located at the following address: 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

The host can be contacted at the following telephone number: +1 650 253 0000.

The data collected and processed by the site are transferred to the following countries: Estonia, France, USA and Canada.

This transfer of personal data outside the European Union is justified for the following reasons:

As customers are present all over the world, the data is hosted in the cloud on computer servers distributed in several countries around the world in order to guarantee a fast and secure service to all.

 

ARTICLE 4: DATA PROCESSING RESPONSIBLE

1. THE DATA PROCESSOR

The person responsible for processing personal data is Animalissime

He can be contacted as follows:

By contacting customer service by email at animalissime.nc@gmail.com.

The data controller is responsible for determining the purposes and means used to process personal data.

1. OBLIGATIONS OF THE DATA PROCESSOR

The data controller undertakes to protect the personal data collected, not to transmit them to third parties without the user having been informed and to respect the purposes for which these data were collected.
The site has an SSL certificate to guarantee that the information and data transfer passing through the site are secure.

An SSL certificate (“Secure Socket Layer” Certificate) aims to secure the data exchanged between the user and the site.

In addition, the data controller undertakes to notify the user in the event of rectification or deletion of the data, unless this entails disproportionate formalities, costs and procedures for the user.

In the event that the integrity, confidentiality or security of the user's personal data is compromised, the data controller undertakes to inform the user by any means.

 

ARTICLE 5: USER RIGHTS

In accordance with the regulations concerning the processing of personal data, the user has the rights listed below.

In order for the data controller to grant his request, the user is required to communicate to him: his first and last name as well as his email address, and if relevant, his account or personal space number or subscriber.

The data controller is required to respond to the user within a maximum of 30 (thirty) days.

1. PRESENTATION OF USER RIGHTS REGARDING DATA COLLECTION AND PROCESSING
2. Right of access, rectification and right to erasure

The user can read, update, modify or request the deletion of data concerning him, by respecting the procedure set out below:

The user must send an email to customer service, specifying the subject of their request, to the email address animalissime.nc@gmail.com. He can also use the “Privacy Settings” page on the site to guide him in his procedures.

If he has one, the user has the right to request the deletion of his personal space by following the following procedure:

The user must send an email to customer service, specifying the subject of their request, to the email address animalissime.nc@gmail.com. He can also use the “Privacy Settings” page on the site to guide him in his procedures.

1. Right to data portability

The user has the right to request the portability of his personal data, held by the site, to another site, by complying with the procedure below:

The user must send an email to customer service, specifying the subject of their request, to the email address animalissime.nc@gmail.com. He can also use the “Privacy Settings” page on the site to guide him in his procedures.

1. Right to restriction and opposition to data processing

The user has the right to request the limitation or to oppose the processing of his data by the site, without the site being able to refuse, unless he demonstrates the existence of legitimate and compelling reasons, which can prevail over the interests and the rights and freedoms of the user.

In order to request the limitation of the processing of their data or to formulate an opposition to the processing of their data, the user must follow the following procedure:

The user must send an email to customer service, specifying the subject of their request, to the email address animalissime.nc@gmail.com. He can also use the “Privacy Settings” page on the site to guide him in his procedures.

1. Right not to be subject to a decision based exclusively on an automated process

In accordance with the provisions of Regulation 2016/679, the user has the right not to be the subject of a decision based exclusively on an automated process if the decision produces legal effects concerning him, or significantly affects him in a way similar way.

1. Right to determine the fate of data after death

The user is reminded that he can organize what should happen to his data collected and processed if he dies, in accordance with current legislation.

1. Right to refer the matter to the competent supervisory authority

In the event that the data controller decides not to respond to the user's request, and the user wishes to contest this decision, or, if he believes that one of the rights listed above, he is entitled to refer the matter to the competent authority in his country of residence.

 

ARTICLE 6: USE OF “COOKIES” FILES

The site may use “cookie” techniques.

A "cookie" is a small file (less than 4 KB), stored by the site on the user's hard drive, containing information relating to the user's browsing habits.

These files allow it to process statistics and traffic information, facilitate navigation and improve the service for user comfort.

For the use of "cookies" files involving the saving and analysis of personal data, the user's consent is necessarily requested.

This user consent is considered valid for a maximum period of 6 (six) months. At the end of this period, the site will again request the user's authorization to save "cookies" files on their hard drive.

1. User opposition to the use of “cookies” files by the site

Cookies that are not essential to the operation of the site are only placed on the user's terminal after obtaining their consent. The user can withdraw their consent at any time, as follows:

The “Privacy Settings” page accessible from all pages of the site allows you to withdraw your consent.

More generally, the user is informed that he can oppose the recording of these "cookies" files by configuring his browser software.

For information, the user can find at the following addresses the steps to follow in order to configure their browser software to oppose the recording of “cookies” files:

• Chrome: https://support.google.com/accounts/answer/61416?hl=fr
• Firefox: https://support.mozilla.org/fr/kb/enable-and-disable-cookies-website-preferences
• Safari: http://www.apple.com/legal/privacy/fr-ww/
• Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies
• Opera: http://www.opera.com/help/tutorials/security/cookies/

 
If the user decides to deactivate "cookies" files, they will be able to continue browsing the site. However, any malfunction of the site caused by this manipulation cannot be considered to be the fault of the site publisher.

1. Description of the “cookies” files used by the site

The site editor draws the user's attention to the fact that the cookies below are used during navigation.

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> Strictly necessary cookies:

These cookies are essential to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, the services you have requested, such as shopping carts or electronic invoicing, cannot be provided.

Strictly necessary cookies placed by Shopify for the operation of the store:

_orig_referrer, _landing_page, _y, _shopify_y, _shopify_s, _shopify_sa_t, _shopify_sa_p, _s, usb_previous_pathname, qab_previous_pathname, Cart, Secret, Secure_customer_sig, _ab, _pay_session, _shopify_country, _shopify_m, _shopify_tm, _shopify _tw, _storefront_u, _tracking_consent, cart, cart_currency, cart_sig, cart_ts, cart_ver, checkout, checkout_token, cookietest, master_device_id, previous_checkout_token, previous_step, remember_me, shopify_pay_redirect, storefront_digest, tracked_start_checkout, _pandectes_gdpr, shopify_recently_viewed, _ttp

> Performance cookies:

These cookies collect information about how visitors use a website, for example which pages visitors go to most often and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information collected by these cookies is aggregated and therefore anonymous. It is only used to improve the functioning of a website.

Performance cookies placed by Shopify for the operation of the store:

_shopify_fs

Performance cookies placed by Google Analytics:

_ga, _gid, _gat

> Targeting cookies:

These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the permission of the website operator. They remember that you visited a website and this information is shared with other organizations such as advertisers. Very often, targeting or advertising cookies will be linked to site functionality provided by the other organization.

Targeting cookies placed by Shopify:

_shopify_d

Targeting cookies placed by Facebook:

_fbp, fr

Targeting cookies placed by Twitter:

personalization_id, muc_ads

Targeting cookies placed by TikTok:

_ttp

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By browsing the site, the user is informed that third-party “cookies” files may be recorded.

This concerns more specifically the following third parties: Shopify, Facebook, Google, PayPal, Stripe.

In addition, the site includes social media buttons, allowing the user to share their activity on the site. “Cookie” files from these social networks may therefore be stored on the user’s computer when they use these features.

The user's attention is drawn to the fact that these sites have their own confidentiality policies and general conditions of use that may be different from the site. The site editor invites users to consult the privacy policies and general conditions of use of these sites.

 

ARTICLE 7: CONDITIONS FOR MODIFICATION OF THE CONFIDENTIALITY POLICY

The site editor reserves the right to modify it in order to guarantee its compliance with current law.

Consequently, the user is invited to regularly consult this confidentiality policy in order to stay informed of the latest changes that will be made to it.

The user is informed that the last update of this confidentiality policy took place on: 08/12/2023.

 

ARTICLE 8: USER ACCEPTANCE OF THE CONFIDENTIALITY POLICY

By browsing the site, the user certifies having read and understood this confidentiality policy and accepts its conditions, with particular regard to the collection and processing of their personal data, as well as the use of files "Cookies".

This privacy policy is written in French. In the event that it is translated into one or more foreign languages, only the French text will be authentic in the event of a dispute.